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Quick Customer Service

We've captured the answers to the most commonly asked questions by professionals below. Or, you may visit our Frequently Asked Questions, found on our Homeowner site, to learn more.
 
How can I purchase Harvey products?


Contact your local Harvey branch to inquire about products. To see a list of our warehouse locations, click here.
 
Where are Harvey's products distributed?


To see a list of our warehouse locations, click here.
 
How can I find warranty information on my Harvey product?
 
How can I reach a Harvey sales representative?


If you are a professional contractor looking to do business with Harvey, a sales representative will be happy to contact you. Please use our sales contact form.

Or if you prefer, you may find the sales reps in your area by using your zip code.
 
I'm confused by all my window choices. Can you help me?
 
My existing window or door has broken or otherwise inoperable. What can I do?


Submit an inquiry to our Customer Service Department.
 
Where can I find a list of warranty or product service information for other products distributed by Harvey Building Products?


Warranties and product service for other products distributed and sold by Harvey Building Products must be claimed through the vendor of that product. To see a list of vendors of other products distributed by Harvey Building Products, click here.
 
How do I order a replacement part for my Harvey window or door?


First, find the warranty label on your window or door product. Can't find the Warranty Label? Email us.

Pivot Bar Replacement: Once you have determined which Harvey window you own, please choose from below to select the correct Pivot Bar:


For other Replacement Parts, submit an inquiry to our Customer Service Department.
 
How do I install my replacement part that I received in the mail?


Pivot Bar Replacement instructions are found on our website.

If your product is not a pivot bar, email us and we'll send you replacement instructions.
 
Who do I contact with a billing question?


Email us at credit@harveybp.com or fax your question to: 781-398-7775.
 
How do I make a suggestion, or report a problem on your website?


We appreciate your feedback. Please use our feedback forms to let us know if
you have a:

- Problem with our site
- Suggestion for our site
 
What jobs and careers are available at Harvey?


To see current careers at Harvey Building Products, click here.
 
I have a question you have not answered.


If your question is not answered by using one of the above links, please visit our FAQ page on our Homeowner site or click here.
 
How can I purchase Harvey products?
Where are Harvey's products distributed?
How can I find warranty information on my Harvey product?
How can I reach a Harvey sales representative?
I'm confused by all my window choices. Can you help me?
My existing window or door has broken or otherwise inoperable. What can I do?
Where can I find a list of warranty or product service information for other products distributed by Harvey Building Products?
How do I order a replacement part for my Harvey window or door?
How do I install my replacement part that I received in the mail?
Who do I contact with a billing question?
How do I make a suggestion, or report a problem on your website?
What jobs and careers are available at Harvey?
I have a question you have not answered.